Address
Offices in Worcester and Knighton
Privacy and Cookie Policy
Last updated: 11 September 2026
Omnixa Group Ltd (“Omnixa”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect through this website (omnixa.co.uk), how we use it, and your rights under UK data protection law.
Who We Are
Omnixa Group Ltd is the data controller for personal data collected through this website. Our registered office is [to be added] (company number: [to be added]). You can contact us about privacy matters at privacy@omnixa.co.uk or 01905 888405.
What Personal Data We Collect
When you use our contact or enquiry forms, we collect the information you provide, which may include your name, email address, phone number, property or site address, and the details of your enquiry. We also collect limited technical data automatically when you browse this website, such as your IP address, browser type and pages visited, via the analytics and cookie technologies described below.
This policy covers the omnixa.co.uk website only. If you are a client of our CCTV, access control or alarm services, the handling of footage or data from systems installed at your property is covered separately, under the terms of your service agreement with us.
How We Use Your Data
We use the personal data you provide to respond to your enquiry, arrange a site survey or quotation, and, where you have agreed to become a customer, to provide our services to you. We rely on your consent when you submit a form, and on our legitimate interest in responding to enquiries and operating this website. We do not sell your personal data to third parties.
Cookies and Similar Technologies
This website uses cookies and similar technologies for the following purposes:
- Essential/functional cookies — needed for our contact form (WPForms) to work correctly.
- Analytics cookies — we use, or may use, Google Site Kit / Google Analytics to understand how visitors use this website.
- Advertising cookies — we use, or may use, the Meta (Facebook) Pixel to measure the effectiveness of our advertising.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how this website functions.
Sharing Your Data
We share personal data with trusted third-party service providers who help us run this website and our business — for example, our website hosting provider, our contact form provider (WPForms), and, where used, Google and Meta for analytics and advertising purposes. These providers only process your data on our instructions. We do not share your data with any other third party except where required by law.
How Long We Keep Your Data
We keep enquiry data for as long as reasonably necessary to respond to you and, if you become a customer, for the duration of our relationship and for a period afterwards as required for our legal, accounting or contractual obligations.
Your Rights
Under UK data protection law, you have the right to access the personal data we hold about you, request that it be corrected or deleted, object to or restrict our processing of it, and request that it be transferred to another organisation. To exercise any of these rights, contact us at privacy@omnixa.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe we have not handled your data properly.
Changes to This Policy
We may update this policy from time to time. The version published on this page at any given time applies.