Privacy Policy

At Omnixa, we’re committed to protecting your privacy and keeping your personal information safe. This policy explains how we collect, use, share, and safeguard your data when you use our services or visit our website.

By continuing to use our site or services, you agree to the terms outlined below.

What We Collect

We may collect personal information such as your name, contact details, and demographic data. This may happen when you fill in forms, complete surveys, contact us directly, or use features on our website.

We may also collect technical information such as your IP address, browser type, and usage data through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Communicate with you about your enquiry, service status, or offers you’ve requested.
  • Personalise your experience with us.
  • Understand usage trends and customer needs to improve our content and performance.

We only use your data for the purposes you’d reasonably expect, and where we have a legal basis to do so.

Data Security

We take data security seriously. Your information is protected through:

  • Secure servers and encrypted communications.
  • Firewall protection and access controls.
    Internal procedures to prevent unauthorised access, alteration, or misuse.

While no system is 100% secure, we continually review and enhance our safeguards.

Sharing Your Data

We may share your information with trusted third-party partners who support our services — such as IT providers, CRM platforms, or marketing tools — but only where necessary and always under strict confidentiality agreements.

We do not sell or rent your data to third parties.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Help the site function properly.
  • Understand how visitors use our site.
  • Tailor your browsing experience.

You can control cookie preferences via your browser settings. By using our site, you consent to our use of cookies as described.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate data
  • Ask for your data to be deleted or limited in use
  • Opt out of direct marketing communications at any time

To exercise these rights, contact us at privacy@omnixa.co.uk

Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal data from them. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this policy from time to time. Any changes will be published on our website, and the updated version will apply from the date it is posted.

Contact Us

If you have any questions, concerns, or data requests, please contact us at:

Email:  privacy@omnixa.co.uk
Phone: +44 330 236 8121
Postal Address: Omnixa Communications Ltd, Unit 4 Castle Mews, Castle Farm, Raglan, Usk, Wales, NP15 2BT

Effective Date: 18th July 2025